Our Return Policy lasts 21 days. If 21 days have past since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. To complete your return, please email us at firstname.lastname@example.org with you order #, total amount purchased, and your reason for the return/exchange.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. The credit back to your account will vary by bank but typically takes about 48 hours.
Return shipping fee is the responsibility of the buyer.
Our products ship from either Bali, Indonesia or Australia. We offer a flat rate shipping service of $12 to Australia and Southeast Asia. Shipping costs to the rest of the world is a flat rate of $20 per order.